Reports & Appeals Information

Status
Not open for further replies.
Welcome to our reports & appeals section please take your time to read the following information before making a report or appeal:



All reports against players must include evidence especially if it is involving swearing/spamming and hacking. (You can still make a report without evidence, however we might not be able to issue a punishment without it). We require all evidence to be unmodified which means no cropping, no snipping, no filters or any alterations made to the photo/screenshot (Same applies to video evidence and must not be sped up or slowed down). We will also accept photographs taken from phones if the text is clear / readable and has as much detail as possible. Failure to provide clear or efficient evidence may result in the report being denied.

If you think you have been given a mute or banned unfairly, then you are welcome to appeal against it. Any evidence given to support your appeal be unmodified, clear and not distorted in anyway failure to do so could result in your appeal being denied (This includes any filters, cropping, snipping or speed changes made to videos).



Please keep in mind the following: -

  • All evidence used in reports will remain confidential.
  • Staff members DO NOT have to tell players what type of punishment was issued to the offender if the report is accepted.
  • Staff members DO NOT have to tell the offender who reported them.
  • All staff have a protocol to follow so depending on the players history punishments may vary.
  • All staff have the right to deny your appeal. Staff DO NOT have to show you the evidence that was used to make the report.
  • If you feel as if your appeal was unfairly closed due to conflicts between staff and player. Please open a password reset request and explain your situation so higher staff can look into this. (Using this method without actual reason, could result in you being banned on the forums)
Reports: -

If you would like to make a report on a player, please use the following format below (Please make sure you have read our Reports & Appeals information first): -

(You can also copy and paste this and fill in the information if necessary)

  • Your in-game username
  • The server in which the offence took place (Example: Survival or Skyblock etc)
  • The name of the player you are reporting
  • Description of the offence (Example: swearing / spamming / hacking etc)
  • Evidence given (You can upload your screenshot evidence to https://imgur.com/ or https://www.youtube.com/ if required)
Appeals: -

Please use the following format when making an unmute appeal (Please make sure you have read our Reports & Appeals information first): -

  • In game name.
  • How long your mute is for.
  • The reason why you would like to be unmuted or think you were muted unfairly.
  • Please provide any evidence against your mute.


Please use the following format when making an unban appeal (Please make sure you have read our Reports & Appeals information first): -

  • A Screenshot of your ban splash screen (The screen shown when trying to log into the server)
  • Your in game name.
  • Who banned you.
  • What reason were you banned for.
  • The reason why you would like to be unbanned or think you were banned unfairly.
  • Please provide any evidence against your ban
 
Last edited by a moderator:
Status
Not open for further replies.
Top